Privacy Policy
Effective Date: October 8th, 2021
Elevon Luxury Transportation & Experiences (“Elevon,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
Information We Collect
We may collect the following categories of information:
Personal Information: Name, phone number, email address, billing address, and payment details.
Reservation Information: Pickup and drop-off locations, dates and times, flight details, passenger preferences, and special requests.
Device & Technical Data: IP address, browser type, operating system, and analytics data.
Communications: Emails, phone calls, and other interactions with our team.
How We Use Your Information
We use your data for the following purposes:
To provide and manage services such as bookings, payments, and trip coordination.
To communicate confirmations, updates, and important notices.
To improve our services and website performance through analytics.
To comply with legal obligations or enforce contractual terms.
To protect against fraud and misuse of our services.
Legal Basis for Processing (GDPR)
If you are in the European Union, our legal bases for processing your data include:
Contractual necessity: To fulfill transportation bookings.
Consent: For marketing communications (you may withdraw consent at any time).
Legal obligations: To meet regulatory requirements.
Legitimate interests: To enhance our services and protect our business.
Sharing of Information
We only share your information when necessary:
With chauffeurs and service partners to complete your reservation.
With payment processors for secure transactions.
With law enforcement or regulators where legally required.
With trusted vendors providing IT, hosting, or analytics support under confidentiality agreements.
We do not sell or rent your personal information.
Your Rights
Under GDPR (EU/UK users):
You have the right to:
Access, update, or delete your personal data.
Restrict or object to processing.
Request data portability.
Withdraw consent at any time.
Under CCPA (California users):
You have the right to:
Request disclosure of what personal data we collect and how it is used.
Request deletion of personal data, subject to exceptions.
Opt out of the sale of personal data (we do not sell data).
Exercise your rights without discrimination.
To exercise these rights, contact us at info@rideelevon.com.
Data Retention
We retain personal information only as long as necessary for business, legal, or contractual obligations.